Shipping Policy
At Siplodge, we are dedicated to providing efficient and transparent shipping services to our customers worldwide.
1. Shipping Rates:
Continental United States (excluding Hawaii and Alaska):
- Standard Shipping: $8.99 USD for orders between $0.00 and $59.99 USD.
- Free Delivery: Free for orders equal to or over $59.99 USD.
- VIP Expedited Shipping: $14.99 USD for all orders.
Other Countries and Regions (including Spain, Netherlands, UK, Germany, Italy, Switzerland, Australia, Austria, Hungary, France, Mexico, Canada, India, Sweden, Belgium, Greece, New Zealand, etc.):
- Standard Shipping: $8.99 USD for orders between $0.00 and $59.99 USD.
- Free Delivery: Free for orders equal to or over $59.99 USD.
- VIP Expedited Shipping: $14.99 USD for all orders.
2. Processing and Delivery Time:
Processing Time: All orders are processed within 3-5 business days.
Delivery Time:
Continental United States:
Standard Shipping: 5-7 business days.
Expedited Shipping: 3-5 business days.
Hawaii and Alaska:
Standard Shipping: 7-10 business days.
Expedited Shipping: 5-8 business days.
Canada:
Standard Shipping: 7-10 business days.
Expedited Shipping: 5-8 business days.
Australia:
Standard Shipping: 7-12 business days.
Expedited Shipping: 5-10 business days.
Europe:
Standard Shipping: 5-7 business days.
Expedited Shipping: 3-5 business days.
Rest of the World:
Standard Shipping: 5-15 business days.
Expedited Shipping: 3-12 business days.
3. Order Tracking:
Once your order has been shipped, you will receive an email with a tracking number to follow your package all the way home.
4. Additional Information:
- The above time frames apply to standard shipping methods; delivery times may vary depending on the destination and other factors.
- Processing and delivery times exclude weekends and public holidays.
- Any customs duties or import taxes are the responsibility of the recipient.
If you have any questions, please contact our customer service department at service@siplodge.com. We will respond within 24 hours on business days and within 48 hours on non-business days.